Service, Training & Support

Training & Support

 

 


JASCO Service

Our professional, dedicated team, work very hard to ensure that our aftersales service is second to none, our engineers and support personnel are available via telephone or e-mail giving you direct access to people with real solutions.

If you need service or a breakdown visit please call the service line.

It will be helpful if you have the following information to hand.

  • Service contract agreement number (if under contract)
  • Serial number and model type
  • Description of problem or requirement
  • Details of any diagnostics you have tried

Phone our helpline for support 8.45am to 5.15pm Monday to Friday (except holidays 

 
 

Service Line 0844 980 8654  (local Rate)

Switchboard 01371 876988

 

uv visible research spectrophotometer 

JASCO Training

Our comprehensive operation and maintenance training programmes ensure that you will be confident in using our instruments and related software with your analysis. Our hands-on workshops are structured so that they can easily be modified to suit novices or more experienced users or even customised to meet your individual requirements.

JASCO Support

Need help with your JASCO product or application? One of our specialists can help you with products and applications support for any of our optical spectroscopy or chromatography products

The JASCO website is a comprehensive source of technical information, it is regularly updated with the latest developments from our company.